Our Network Operations Centre removes the problems of managing both single and multi-site PABX networks, whether through on site or remote management. Our solution includes a tailored approach to customer care, call management, fault management, capacity management, and reporting. Our services contracts guarantee service levels and provide a single point of contact for day-to-day communications. Service status is communicated through scheduled operational reviews and we continuously monitor our performance to ensure your satisfaction.
iCom Technologies employs some of the country’s leading voice programmers and engineers, we offer cover to virtually all major cities and towns around the country on a full 24 x 7 x 365 basis.