iCom Technologies Network Operations Center seamlessly integrates the help desk with state-of-the-art network operating centers providing end users with a true, single-point-of-contact support service.
Our center is equipped with powerful network and systems management tools. These tools allow our engineers to monitor network performance and availability, perform load balancing, and automatically push software to the end user. They can even drill down to a specific port on a specific switch in a specific location-even if that location is halfway around the world!
iCom Technologies employs some of the country’s leading IT professionals, programmers and engineers, we offer cover to virtually all major cities and towns around the country on a full 24 x 7 x 365 basis.