Why Use a Headset?
If you are cradling the phone like this it can result in neck and back pain.

Using a headset reduces neck and back pain by 31%
Using a Headset also increases productivity by 43%
Having your hands free to multitask allows you to email and take notes, collaborate on files online and be more paper work focused while on a call.
Wireless Headsets in particular can change the way you work. In addition to the benefits of being hands free, with a wireless headset you will have increased mobility:
- To retrieve information, files and faxes
- Confer with colleagues while on a call
- Find a private space to talk
- Miss fewer calls reducing your voicemails and increasing productivity further